Child protection



This area of the World Vision Australia website contains policies and procedures related to child protection and World Vision’s use of child information on the web.

World Vision’s supporters have a responsibility to protect the children they sponsor and are bound to follow the policies and procedures described.

World Vision has developed Child Image Display Guidelines to help supporters protect the children they sponsor.

If you have any further questions you can contact us by email

or call us on 13 32 40 or +61 3 9940 5501 from overseas.

  • Statement of responsibility

    World Vision Australia is committed to the welfare of children and their protection from abuse and exploitation. This commitment is spelled out in our Child Protection Policy. We also uphold the UN Convention of the Rights of the Child (1989), Article 19.

    Every person who shares in the work of World Vision Australia - including staff, volunteers, contractors, and supporters - also shares in the responsibility to take every precaution to protect the children and families we serve.

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  • Child image display guidelines

    In order to help protect the privacy, dignity and personal safety of every sponsored child, World Vision has developed the following guidelines in line with our Child Protection Policies.

    Displaying photos of your sponsored child

    Sponsoring a child is a wonderful experience and one we encourage you to share with loved ones. You're welcome to display photos of your sponsored child at your home or personal space at work/business to share your experience of helping a child in need.

    Copying photos of your sponsored child

    World Vision is required by law and by our own policies to limit the distribution of information and images of sponsored children. As a child sponsor, you may enlarge a photo of your sponsored child to display it at home or your personal space at work/business, along with basic personal information (name, age and country only), but you'll need our written permission, which you can request by calling 13 32 40.

    If you sponsor a child as a part of a group, you can make additional copies of the photo to give to each financially contributing member of that group. Once again, though, you'll need our permission, which you can request by calling 13 32 40.

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  • Child-safe sharing online: How to protect your sponsored child

    Sponsoring a child is a wonderful experience and one we encourage you to share with friends and loved ones. You might inspire someone else to change a child’s life!

    In most cases you are welcome to share updates, photos and videos of your sponsored child and their community via social media. But we do ask you to make sure that the information you share respects your sponsored child, protects their privacy and keeps them safe.

    Follow these simple steps before you get started.

    Step 1: Check if your sponsored child lives in a restricted country

    Some countries prefer that you don’t share your sponsored child’s photos and videos online for child protection purposes. If your sponsored child lives in one of these areas, it will be noted under their photo on your My World Vision page. Even though you can’t share photos and videos of your sponsored child, you can still share community photos and videos.

    Step 2: Check what you can share online

    If your sponsored child does not live in a restricted country, you are free to share this information online:

    • child and community photos and videos, as long as they don’t contain landmarks that reveal you sponsored child’s location
    • excepts of letters and cards from your sponsored child that don’t include their last name or address
    • your sponsored child’s first name, age and country
    • what language they speak, their hobbies and chores, and their grade level at school
    • your sponsored child’s general health status (excluding sensitive details) and their parents’ first names and occupations

    Sharing some types of personal information can threaten the privacy and safety of your sponsored child and their community. For this reason we don’t include last names, community names or locations or any other information that might identify the location of sponsored children on our website. We ask you to do the same when you are sharing your sponsorship story online.

    Please don’t share this information online:

    • your sponsored child’s surname and sponsorship ID number
    • surnames of your sponsored child’s parents
    • your sponsored child’s address or school name and address
    • community village/name
    • your sponsored child’s height and weight, specific medical conditions or disabilities
    • your sponsored child’s religion

    These things all reveal too much about your sponsored child’s identity and location and could place them at risk.

    Step 3: Start sharing your sponsorship story

    Log in to My World Vision and start sharing your sponsorship story with friends and family.

    Do you have a question or need more information? Send our team a message or call 13 32 40.

    Promoting World Vision child sponsorship

    We welcome those who wish to help us find new sponsors. On our web assets you'll find banner ads and clickable links that you can download and place on your website to encourage others to sponsor a child.

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  • Child protection on the World Vision Website

    World Vision is committed to protecting the security, privacy, and dignity of the children whose parents, guardians and community leaders have graciously allowed to be a part of our child sponsorship programs.

    The policies below describe how we protect children in relation to the web sponsorship process.

    Child security

    Children have the right to be completely secure from the fear or reality of any potential abuse (either physical or emotional) resulting from an inappropriate contact by a sponsor or any other person.

    You will notice as you proceed through our sponsorship site that we release only limited information about the children. We don't include last names, community names or locations, or any other information that might identify the location of the child. We intentionally withhold this information until after the identity of the sponsor is verified.

    By agreeing to become a child sponsor, you also agree not to attempt to contact a sponsored child, his or her family or community members, in any manner other than that prescribed and permitted in advance in writing by World Vision. Telephone calls, emails or unplanned visits to the child's residence and community are not allowable without the written permission and oversight of World Vision. Letters and packages can be sent by post, and you can read instructions on what you can send in the material mailed to you after you become a sponsor.

    Child privacy

    We take potential misuse of child photographs on the web very seriously. Children and their families must be assured that World Vision is protecting the integrity of the information about themselves that they've given us, including photographs. Privacy also demands that children, their families and communities be shielded from any potential inappropriate contact from sponsors or others.

    That's why we don't allow downloading, copying, or replicating photos or other information relating to children and their communities on this website without our prior written permission. Child profiles are presented for the purpose of conveying appropriate information about the sponsorship relationship, and are not to be distributed.

    Our photos of children are encoded with a digital watermark. They can't be downloaded and unauthorised access to the source data has been blocked. World Vision monitors the web for inappropriate use of these images and we're committed to pursuing every available legal recourse to stopping their misuse. For more information on our content policy, please refer to our Assets for Web page

    Child dignity

    The lives of children, their families, and members of their community should be represented with accuracy and dignity. We consider the children we work with as our partners, working with us to help bring holistic transformation to communities living in poverty. We seek the full, informed consent of parents, guardians, and/or community leaders for a child's participation in our child sponsorship programs.

    If you have any questions about any of these policies, please email us

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